Today’s healthcare customers – from providers, payers, to patients – are more informed and expectant than ever before. Pharma must commit to going above and beyond traditional engagement models to truly deliver value. That means evolving in step with customer expectations, building trust through transparency, and delivering personalized, meaningful experiences at every touchpoint.
To succeed, pharma must consolidate internal resources for greater efficiency, strike a balance between patient outcomes and commercial success, and embrace agile, collaborative partnerships with healthcare stakeholders. Most importantly, organizations must harness the power of data – cutting through digital noise to generate insights that drive smarter, faster, and more customer-centric decisions.
Pharma Customer Engagement USA 2026 is your opportunity to lead this transformation. Join over 300 senior leaders across Commercial, Marketing, HCP & Patient Engagement, Data, Technology & AI, as they come together to redefine what customer engagement looks like in a value-driven healthcare landscape. Through expert-led sessions, real-world case studies, and interactive discussions, you’ll gain the tools and strategies needed to co-create impactful solutions with your customers and exceed their expectations.
Whether you’re looking to optimize omnichannel strategies, unlock the potential of AI and data, or build trust through authentic engagement, this is the must-attend event to stay ahead of the curve.
Don’t just keep up – evolve. Join us and lead the change.
Top speakers
- Jill Shull Gildroy, Executive Director, RLT Business Excellence, Novartis
- Wincy Fung, Associate Vice President of Digital Services for Merck Manufacturing Division, Merck
- Jennifer Joe, Head of Global Medical & Scientific Affairs, Abbott
- Nivi Mogali, Director, Enterprise Omnichannel Analytics Capabilities, GSK
- Alexander Vandevere, Head of Global Commercialization, Immunology, Viatris
- Vijay Iyengar, Executive Director, Global Digital Business Transformation: Sales, Marketing & Enterprise Strategy, Eisai
- Brenden Schultek, VP of Sales, Merz Therapeutics
- Anthea Cherednichenko, VP and General Manager, Rare Disease, Amgen
- Matt Winkler, Global Head of Customer Experience, Takeda
- Wincy Fung, AVP, Digital Services, Digital Merck Manufacturing Division, Merck
- Anuvrat Chaturvedi, Senior Director, Data Science, Gilead Sciences
- Vaishali Chaudhuri, Director Marketing Sciences, Gilead Sciences
- Annemarie Carpico, VP, North America Business Operations / Cx Transformation Leader, Jazz Pharmaceuticals
- Marilina Marcano, Executive Director PSL Breast and Woman’s Cancers, Oncology General Management, Novartis
- Johanna Rossell, SVP, General Manager, Regenerative Medicine, Sumitomo Pharma America
- Daniel Blumrich, Senior Area General Manager – Oncology, Bayer
- Mayank Agrawal, Head of Commercial Excellence, US Oncology, AstraZeneca
- Saket Malhotra, Global Head of Commercial Digital, BioMarin
- Rachel Aldana, Head of Strategy, International BU Marketing & Commercial Excellence, Takeda
- Paul Murasko, Head of Digital Innovation & Marketing Operations, Azurity Pharma
- Anindita Sinha, VP, Commercial Operations, Shionogi
- Mike Petroutsas, President and Head of Commercial, Astellas
- Jaspreet Singh, Chief Customer Officer, Empower Pharmacy
- Jorge Herrera, Senior Director, Omnichannel Engagement US, CSL
- Preethi Ramesh, Director, Data Digital & Technology, Takeda
- Eddie Power, VP, Global Pharma Medical Strategy, Bausch Health
- Abhishek Pandey, Director, Oncology Data Science & AI Products (AZBrain), AstraZeneca
- Ridhima Sharma, Global Marketing Director, Global Neurology, Sanofi